Most refrigerators, freezers and coolers can lose their cooling due to dirty condenser coils, defrost issues, such as overfreezing evaporators causing to stop air circulation in the cooling compartments. Faulty overload protectors and start relays could cause the compressor to stop functioning properly. Another reason for the compressor to stop running might be failures in the main or inverter boards. Even though faulty compressors are not common in newer refrigeration units, an inflow of cheaper Asian appliances from China, Korea and other countries make them prone to fail within the first few years.  Leaked refrigerants, corroded and damaged high and low side lines due to improper design, some other electrical issues also can trigger different issues. Prompt and proper diagnosis can prevent further damage in the refrigeration systems or electrical parts.

Check that the temperature settings are correct and ensure the door seal is tight. By turning power off from your circuit breaker or unplugging it for up to 5 minutes will help to reset all control boards inside the refrigerator or freezer in case they have any glitches. If after a couple of hours from restoring the power the issue continues, it may indicate on an existing issue that need to be addressed by a knowledgeable and experienced technician. The second step that any homeowner can take is to check a condenser coil for its cleanliness. As part of maintenance it might need to be cleaned every 2-5 years, based on the type of the condenser in your refrigerator or freezer. If it is clean, then causes may need to be looked at in the defrost system, evaporator or condenser fans, electronic controls,  refrigeration sealed system and some others parts based on technology utilized in a brand model. In this case professional diagnosis might be needed to determine the roots of the issue.

There are multiple issues to check and all vary based on the brand and model of your ice maker or ice machine you have in your household. Very common ones include dirty condensers that prevent good heat exchange, leaked refrigerants, faulty water inlet valves, float switches, control boards, condenser fans, compressor overload protectors and start relays, evaporator thermistors, drain pumps, compressors and other issues. Based on symptoms with proper inspection and diagnosis we can determine what is the root of the problem and how properly to repair it. 

Leaks are often caused by a clogged or iced up defrost drain lines that instead of draining, overfilling collecting reservoirs  that spills over in the refrigerator or freezer compartment. If water appears under the refrigerator or freezer, potential problems need to be looked at in the water inlet valve, damaged water lines feeding the water dispenser and ice makers through the water inlet valve, water filter housing, cracked drain hoses or drip pans. Rodents can also cause some damage to these water parts in search of the water sources. Prompt repair prevents further water damage to other components of your refrigerator or freezer, flooring and cabinets. Having moisture sensors under your refrigerators and freezers is a good practice especially if you live in condominium complexes with units positioned below.

Very often sounds might be coming from the freezer or refrigerator side compartment  fans, hitting build up ice around the fan blades. This usually happens when evaporators are not defrosting completely. Lookup if you have excessive frost build up in the back wall of your refrigerator or freezer, where the fan might be positioned. The noise usually might stop when you open the door and restarts upon closing it. If that’s a case the quickest solution might be defrosting your refrigerator or freezer by unplugging it for at least 12-24 hours with doors open. Buzzing, clicking, or rattling sounds can indicate issues with the compressor, condenser fan, ice makers, etc. If you need help to diagnose it properly and efficiently please give us a call to schedule an appointment.

In many cases, yes. If the unit is under 10–12 years old and the repair cost is reasonable (up to 60% of its cost or less), repairing it is typically more cost-effective than replacing it. But every situation is different and it also depends on the kind of refrigerator or freezer you own and obviously your preferences. 

After scheduling an appointment, the technician will arrive at the set date and time to diagnose the issue and determine what parts are failing that need to be replaced, scope of work required to replace them. If parts are available, the technician will give an estimate on the spot and will try to fix your appliance right on the spot. In this case he will seek your approval of the estimate right at that time. If you as a homeowner or appliance owner are not available to make such approval for some reason he will be leaving without a repair. Another trip charge will be applied to the repair next time if you decide to follow up on the repair later. If parts are not available, a written estimate usually sent by sms text message will be given to you next business day, detailing what parts, their price, shipping costs and labor required to complete the repair. Most of the ordered parts will be shipped with ground 3-5 day UPS, FedEx, USPS carriers (or overnight if needed faster) and will be installed on the next business day. The technician will keep all communication with you once the part is delivered to schedule a repair appointment.